Because Network Downtime is Not an Option
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Cost Effective Networking
and Computer Services
for your Business World
"Network Peace of Mind"

Prime Serve Program

Guaranteed uptime — it’s that simple! For a fixed monthly cost ADAX will work with you to understand your business availability needs and budget concerns. We will run a baseline assessment of your existing infrastructure to understand any potential weaknesses. Then we will custom tailor a service level agreement that defines your expectations and needs. Then we’ll deliver on it. It’s that simple.

Services Provided

  • Availability monitoring
  • Performance and Predictive failure monitoring
  • Baseline period to evaluate infrastructure capability
  • Proactive remote maintenance
  • Unlimited on-site and remote support
  • Guaranteed uptime (according to SLA)
  • More predictable IT spending patterns
  • Strategic partnership

"An IT Partner not Provider"

Your time is precious. You have more important issues to deal with than your network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running at optimal capacity. So what do you do? ADAX’s Prime Serve Program is the ideal solution for organizations like yours, which demand the utmost in network reliance and quality service. Backed by a Service Level Agreement, ADAX’s Prime Serve Program addresses your IT needs by:

  • Guaranteeing network availability
  • Providing predictable IT spending costs
  • Providing the highest priority response for network issues
  • Optimizing network performance


“Our network is critical to our success. As a small business, we are constantly competing against large companies and leverage our speed and efficiency as key competitive advantages. We needed a partner to ensure our network was performing optimally. Primetime’s Prime Serve Program keeps us at the leading edge of our industry.”

Aiden MacGregor
Colletti Insurance

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